Privacy Policy and Terms of use
Check our policies at the links below:
Terms of use NeoFast®
NeoFast Terms of Use
These terms of use (“Terms of Use”) regulate the relationship between the User and the NeoFast application and establish the terms and conditions applicable to the use of this product.
1. DEFINITIONS
1.1 To facilitate the understanding of these Terms of Use, expressions beginning with a capital letter shall be interpreted according to the following definitions:
- NeoFast: An application intended for doctors, students, and/or healthcare professionals to support clinical decision-making.
- User: Doctors, students, and/or healthcare professionals who access, use, or are interested in the services and products related to NeoFast.
- Privacy Policy: The rules for protecting the User’s privacy and handling their personal data, which are an integral part of these Terms of Use, as available at this link.
2. ACCEPTANCE OF THE TERMS OF USE
2.1 The use of NeoFast is conditioned upon the User’s acceptance of these Terms of Use and the Privacy Policy.
2.2 By accepting, the User freely, consciously, and informedly agrees to comply with and be governed by these documents in their relationship with Ponto Direto Tech, the owner of the application.
2.3 The NeoFast team is available to clarify any points of these Terms of Use. If necessary, you can contact us through the contact channels on our website. However, if after clarifying any doubts, the User does not agree with any of the conditions described herein, we advise against using the offered services, as access and/or use of the platform is only possible upon agreement with these Terms of Use.
2.4 The Terms of Use are exclusively intended to regulate the relationship between NeoFast and the Users and do not govern relationships with other commercial agents, which are subject to separate and autonomous contractual instruments.
3. ABOUT NEOFAST’S PURPOSES AND FEATURES
3.1 NeoFast is intended for doctors, students, and healthcare professionals and aims to facilitate clinical decision-making.
3.2 The purpose of this application is to assist in pharmaceutical formulation based on data entered by the user, such as the desired dose and weight. We do not calculate medication dosages under any circumstances, as this responsibility lies exclusively with designated and accredited entities for this purpose.
3.3 The User is fully responsible for the data entered for calculations, and NeoFast is exempt from any damage caused to third parties due to the User’s incompetence, negligence, or recklessness.
3.4 The application’s operation is exclusive to the user who purchased the subscription.
3.5 The User must immediately notify of any unauthorized use of their account or any other security breach they become aware of.
3.6 Two plans are available: the monthly plan (recurring payment once per month) and the annual plan (one-time payment), both with access to all features.
3.7 Within the platform, Users have access to the following features:
3.7.1 A tool that intuitively assists the User, according to the patient’s weight and the desired dose entered by the user, in the prescription process. The application provides the final result in milligrams or milliliters (from the desired dose multiplied by the weight and occasionally divided by the number of times it should be administered per day), along with the necessary reconstitution and dilution for correct administration.
3.7.2 Included in this format are score and scale calculators.
3.7.3 Additional information provided in text format, aiming to clarify any doubts regarding the medication to be administered, particularly about adverse reactions and drug interactions, among others.
3.8 It is established that the company Ponto Direto Tech may update, remove, or review functionalities at any time without prior notice to the user.
4. SUBSCRIPTION PLAN
4.1 The subscription plan can only be purchased through the Apple App Store® or Google Play Store®.
4.2 When subscribing to a plan, the User must limit themselves to only one subscription. Subscribing to two or more simultaneously, whether on the same platform or different platforms, using the same account or different accounts related to the same user, constitutes a violation of these Terms of Use. In such cases, NeoFast reserves the right to cancel the identified subscriptions that violate this rule without prior notice to the User.
4.3 Upon subscribing for the first time, the User receives 30 days of free use, which is strictly unique and non-renewable for subsequent subscriptions.
4.4 Once a subscription is activated, it will expire at the end of the respective period indicated in the plan, starting from the subscription date. After the subscription period ends, the User authorizes automatic renewal.
4.5 For Users who have subscribed under a promotional discount, the renewal price will be adjusted to the standard subscription rates after the first anniversary of the subscription date. Promotional discounts are valid only for the period indicated at the time of subscription. If the User does not wish for automatic renewal at the adjusted rate, they must follow the cancellation procedures outlined below. If cancellation is not completed as stipulated, it will be assumed that the User has agreed to the automatic renewal at the current rates, regardless of whether the payment is annual or monthly.
4.6 If the User does not wish for automatic renewal, they must access the Apple App Store® or Google Play Store® and cancel directly through the platform where the purchase was made via the Plans and Subscriptions → Cancel Subscription menu.
4.7 If the User opts for the annual plan to take advantage of the discount on recurring payments, in case of cancellation before the anniversary of the subscription (i.e., before 12 months), the amounts already paid will not be refunded, even on a pro-rata basis.
4.8 New subscriptions will always be contracted at the updated prices listed on the NeoFast website and in app stores.
4.9 The fees for access to NeoFast, as stipulated in this Term, may be periodically reviewed to ensure the continuous improvement of our services. Price changes will take effect at the start of the next subscription period following the price update. If the User does not accept the subscription price change, they may choose to cancel their subscription.
4.10 If the User does not cancel their subscription, the recurring payment will still be due on the subscription anniversary date.
4.11 If taxes are created or the calculation and/or tax collection conditions are changed, impacting the current fees, the resulting costs may be passed on to the User and added to the current fees to maintain the economic-financial balance of service provision.
4.12 NeoFast grants a 30-day free trial period for all available tools in the contracted product, starting from the subscription date (“Trial Period”). The free trial period may be changed or discontinued without prior notice but will not affect users already benefiting from the free period.
4.13 If the User does not cancel their subscription during the Trial Period, it will be assumed that they have tacitly waived their right of withdrawal and any rights concerning the past, present, and future related to facts, obligations, and responsibilities associated with the Trial Period. The User will have no further claims against NeoFast, whether judicially or extrajudicially, at any time.
5. USE OF PERSONAL DATA
5.1 NeoFast does not store personal information and respects the User’s privacy and individuality in accordance with the Marco Civil da Internet regulations.
5.2 Ponto Direto Tech may occasionally disclose content from partners. However, Ponto Direto Tech states that it has no control over and is not responsible for third-party content, including privacy policies or practices of any third-party sites or services. The User acknowledges and agrees that Ponto Direto Tech shall not be responsible, directly or indirectly, for any damages or losses caused by or in connection with the use of third-party content, goods, or services available through third-party sites and services.
5.3 The use of any device, software, or other resources that interfere with the activities and operations of NeoFast’s tools and application is not permitted. Any intrusion, attempt, or activity that violates or contradicts intellectual property rights and/or the prohibitions stipulated in these Terms, including unauthorized copies, reverse engineering, or modifications that create derivative works, will subject the responsible party to legal actions and the applicable sanctions, as well as being liable for any damages caused.
6. INTELLECTUAL PROPERTY
6.1 The intellectual and industrial property rights arising from the domains, trademarks, software (including source code), and any other material or know-how that make up NeoFast, including copyrights, trademark rights, software rights, domain rights, and trade secret rights, whether or not patentable or registrable under industrial property law (Law No. 9.279/1996), software law (Law No. 9.609/1998), and copyright law (Law No. 9.610/1998), or similar statutes, are the exclusive property of Ponto Direto Tech through NeoFast or third parties who have authorized its use and are protected by law and international treaties.
6.2 Through these Terms of Use, upon the User’s subscription to the services, Ponto Direto Tech, through NeoFast, grants a limited, temporary, non-sublicensable license to use the platform, solely for the purpose of allowing the User to access and utilize the product while these Terms of Use and the contractual relationship between the parties remain in effect. This license is not transferable, cannot be assigned, loaned, rented, or authorized for use by third parties, and is for the exclusive use of the User. This license will be automatically suspended and/or terminated based on the status of the User’s account on the platform.
6.3 The User is prohibited from copying, selling, reselling, displaying, reproducing, publishing, modifying, creating, transferring, distributing, performing reverse engineering, or otherwise violating or commercially exploiting any intellectual and/or industrial property rights owned by NeoFast without the prior written consent of NeoFast or its licensors.
6.4 The User must be aware that any unauthorized use of materials provided by NeoFast may constitute a violation of intellectual property rights, making the User solely responsible for any damages and expenses incurred in this regard by NeoFast and/or any third parties.
7. LIMITATIONS OF LIABILITY
7.1 The technology team will maintain the platform in full operation for all Users. However, Ponto Direto Tech, through NeoFast, its employees, directors, partners, and representatives shall not be held responsible, under any circumstances, for any difficulty accessing the platform or for temporary interruptions due to technical difficulties or maintenance.
7.2 Ponto Direto Tech, through NeoFast, its employees, directors, partners, and representatives shall also not be held responsible, under any circumstances, for any damages, losses, or harm caused to the User due to internet failures, viruses, trojans, worms, or other computer programming routines that may damage, adversely interfere with, or infiltrate the User’s devices as a result of accessing the platform or from data transfers, files, images, texts, or any other content accessed by the User through NeoFast.
7.3 Ponto Direto Tech, through NeoFast, does not control and assumes no responsibility for the content, privacy policies, or practices of any third-party websites whose links may be made available on the platform.
7.4 Ponto Direto Tech, through NeoFast, is not responsible for incorrect information provided by the User when filling out fields such as dose, weight, drip rate, gestational age, days of life, etc., nor for any damages caused to the User and/or third parties as a result of inaccurate information inserted or shared with NeoFast.
7.5 Ponto Direto Tech, through NeoFast, assumes no responsibility for any content, comments, or statements made by a User or a third party on the platform, should this occur.
7.6 Ponto Direto Tech, through NeoFast, does not guarantee that the service will always be available, as it is subject to interruptions, unavailability, or even cancellation due to external reasons or at NeoFast’s sole discretion. Therefore, no form of compensation or indemnity shall be due to the User.
7.7 Ponto Direto Tech, through NeoFast, is not responsible for any indirect damages resulting from its use, such as lost profits, lost revenue, financial losses, among others.
7.8 Ponto Direto Tech, through NeoFast, and its employees strive to provide updated and accurate information whenever possible. However, they are not responsible for potential outdated or inaccurate information.
7.9 NeoFast shall not be responsible for any damages resulting from unauthorized access or use of the User’s account by third parties.
7.10 The User is aware that NeoFast’s services are exclusively for the medical and healthcare professional community. If the User does not belong to this group, they should consult a specialized medical professional before proceeding with any procedure suggested in the application. The User is solely and entirely responsible for any misuse of the services.
8. CONFIDENTIALITY
8.1 Information provided to Ponto Direto Tech via NeoFast by the User shall be handled as described in the Privacy Policy, which is an integral part of these Terms of Use. Therefore, Users are advised to carefully read the rules set forth in the Privacy Policy before accessing the platform.
9. EXCLUSIVITY
9.1 These Terms of Use do not establish any exclusivity between NeoFast and the User.
10. CHANGES TO THE TERMS OF USE
10.1 These Terms of Use may be unilaterally modified by Ponto Direto Tech at any time, by simply notifying the User and/or publishing a notice on the platform regarding the update of this document.
10.2 Changes made to these Terms of Use shall take effect on the date of their publication on NeoFast, and the User shall be bound by them upon their first access to the platform after being informed of such changes, either by public or individual notification.
10.3 Continuing to use NeoFast implies full and unconditional acceptance of the updated Terms of Use.
10.4 Additional terms may apply to specific services and shall be considered an integral part of these Terms of Use for the respective services.
10.5 NeoFast may make any changes to the platform without prior notice to the User, provided that such changes do not affect these Terms of Use. If such changes do impact this document, the User shall be notified as provided in this section. In any case, no compensation or indemnification shall be due to the User for changes made to NeoFast, including those resulting from the discontinuation of specific features or services.
10.6 If the User does not object to the changes within 30 (thirty) days from the receipt of the notification or if the User continues using the platform after the changes, it shall be understood that they have irrevocably and irreversibly agreed to the modifications.
11. ASSIGNMENT
11.1 NeoFast may assign and transfer the rights and obligations arising from these Terms of Use to any affiliated company, as well as in cases of partial or total sale of its assets, change of control, commercial agreements, corporate restructuring, and other forms of merger, split, or incorporation.
11.2 The User may not assign or transfer, in whole or in part, the rights and obligations contained in these Terms of Use without the prior and express consent of Ponto Direto Tech.
12. TERM
12.1 These Terms of Use and their subsequent amendments shall remain in effect indefinitely, producing effects while the User accesses or uses NeoFast.
12.2 The functionalities contained in NeoFast may be suspended, altered, canceled, or discontinued at any time, regardless of prior notification to Users, at the sole discretion of Ponto Direto Tech.
13. GENERAL PROVISIONS
13.1 These Terms of Use, together with the Privacy Policy, constitute the entire agreement between the parties concerning the subject matter herein.
13.2 If any provision of these Terms of Use is deemed invalid, illegal, or unenforceable in any respect, the validity, legality, or enforceability of the remaining provisions shall not be affected or impaired. NeoFast commits to replacing the invalid provision with another that meets the objectives sought by these Terms of Use.
14. APPLICABLE LAW AND DISPUTE RESOLUTION
14.1 These Terms of Use shall be governed and interpreted in accordance with the laws of the Federative Republic of Brazil.
14.2 The parties elect the court of Águas Claras/DF as the sole competent venue to settle any disputes related to these Terms of Use, with the express waiver of any other jurisdiction, no matter how privileged it may be.
15. CONTACT
15.1 If the User has any questions regarding these Terms of Use, they may contact us at: https://neofastapp.com/pt/contato/ or Instagram (@neofastapp).
Privacy Policy
Privacy Policy – Ponto Direto Tech LTDA
1. Introduction
Ponto Direto Tech LTDA respects the privacy of its users and values transparency in its relationship with customers. This Privacy Policy aims to clarify how we handle information in our applications, ensuring compliance with the General Data Protection Law (LGPD – Law No. 13.709/2018).
Our commitment is to provide a safe experience for users of our applications. It is important to highlight that we do not collect, store, or process any personal data from our users. All transactions and purchases are processed exclusively through Apple’s App Store and Google’s Google Play Store, without any interference or data collection on our part.
2. Collected Personal Data
Ponto Direto Tech LTDA does not collect, store, or process any personal data from its users. All purchases made within our applications are exclusively processed through Apple Store and Google Play Store, using the information previously provided by users to these platforms.
Therefore, no personal data such as name, email, phone number, address, CPF, or any other user information is collected in our applications.
3. Purpose of Data Processing
Since we do not collect personal data, there is no purpose for data processing. Purchases made within our applications are exclusively managed by the Apple Store and Google Play Store, in accordance with their respective privacy policies and terms of use.
For more information about data processing by Apple and Google, please refer to their official privacy policies:
• Apple App Store: https://www.apple.com/legal/privacy
• Google Play Store: https://policies.google.com/privacy
4. Data Sharing with Third Parties
Ponto Direto Tech LTDA does not share any personal data with third parties, as we do not collect, store, or process any user data. All financial transactions and purchase information are handled directly by Apple Store and Google Play Store, following their respective terms and policies.
5. Data Storage and Security
Since we do not collect any personal data, we do not store any type of user information. All data related to purchases and financial transactions are managed directly by the app stores.
6. Use of Cookies
Our applications do not use cookies or similar tracking technologies for personalization, monitoring, or user analytics.
7. User Rights
Under the General Data Protection Law (LGPD – Law No. 13.709/2018), data subjects have the right to request information regarding the collection, processing, and storage of their data. However, since we do not collect or store any user data, there are no records available for consultation, modification, or deletion.
If you have any questions regarding this Privacy Policy, please contact us via email at contato@pontodiretotech.com.br.
8. International Data Transfers
Ponto Direto Tech LTDA does not transfer any personal data internationally, as we do not collect, store, or process user data.
9. Data Processing Officer (DPO)
According to the LGPD, companies that process personal data must appoint a Data Protection Officer (DPO). However, since we do not process any personal data, there is no need for a designated officer for this function.
If you have any questions about this Privacy Policy, please contact our team at contato@pontodiretotech.com.br.
10. Changes to This Privacy Policy
Ponto Direto Tech LTDA may update this Privacy Policy to reflect any changes in our services. If any modifications occur, we will notify users through our website or other communication channels.
The last update to this Privacy Policy was made on February 2nd, 2025.
11. Contact Information
For any questions regarding this Privacy Policy or additional information, please contact us:
Ponto Direto Tech LTDA
Email: contato@pontodiretotech.com.br
12. Applicable Jurisdiction
This Privacy Policy is governed by the laws of the Federative Republic of Brazil. In the event of any dispute or controversy related to this policy, the parties agree to submit to the jurisdiction of the courts of Águas Claras, Distrito Federal, waiving any other jurisdiction, however privileged it may be.
Key Takeaways:
✅ We do not collect personal data
✅ We do not store any user information
✅ All transactions are processed directly through Apple Store and Google Play Store
✅ We do not use cookies or tracking technologies
✅ No information is shared with third parties
✅ For inquiries, contact us at contato@pontodiretotech.com.br